7th International Conference on

Hospitality & Tourism Management (ICOHT 2020)

 

As we advocate that industry leaders and researchers should collaborate in seeking practical and innovative solutions to the challenges in hospitality and tourism, papers jointly written by industry leaders and academics are sought for this conference. The International Conferences on Hospitality and Tourism Management (ICOHT), from 2013 to 2018 were well attended and hugely successful.

 

HOSPITALITY AND TOURISM 2030

This year we are focusing on learning from best practices around the world to find practical solutions for current and future challenges in the hospitality and tourism industry under the theme “Hospitality and Tourism 2030”. This much sought-after, annual scholarly event is now ranked as a premier international forum for the presentation of new advances and research results in the fields of hospitality and tourism management.

 

INDUSTRY COLLABORATION, NETWORKING AND CAREER DEVELOPMENT

The conference brings together tourism and hospitality industry leaders, educators, researchers and scholars in the domain of interest from around the world featuring Industry Workshops and Forums. There will be optional social events for the participants including Networking Dinner and Post Conference Tour. Outstanding conference papers will have the opportunity in being chosen for publishing in reputed peer-reviewed Academic Journals, in addition to being published in the conference proceedings e-book.

 

BENEFITS OF ATTENDING

ICOHT 2020 provides you with unique benefits such as High-Quality Conference Materials, Conference Experience, International Food, Pre-Conference Abstract Reviewing Process, Certification, Awards, and Recognition, Networking Opportunities and Cultural Events, Publication Benefits etc. Please refer to the important dates to have insight into the registration and payment deadlines.

CONFERENCE STREAMS

Topics of interest for submission are listed below, within 4 sub themes, but are not limited to:

  1. Best Practices in Enhancing Tourism with Authentic Hospitality 
  2. Innovation in Hospitality, Tourism and Events Industry
  3. Building Bigger Ecosystems: Unlocking the Power of Human and Technology
  4. Next-Generation Customer Experience: Human Touch Vs. Smart Touch 

1. Best Practices in Enhancing Tourism with

Authentic Hospitality 

Best Practice Case studies from:

Global Region 1.

Asia

  • Australia & The Pacific
  • The Far East
  • South Asia
  • Rest of Asia

Global Region 2.

Europe

  • European Union
  • Scandinavia
  • The Mediterranean
  • Rest of Europe

Global Region 3.

Africa & The Middle East

  • Africa
  • The Middle East

Global Region 4.

Americas

  • North America
  • South America
  • The Caribbean

2. Innovation in Hospitality,

Tourism and Events Industry

  • How does innovation help in tourism around the world?
  • Is innovation in hospitality and tourism a science or an art?
  • Re-defining innovation in the hospitality and tourism industry
  • Improving processes, products and services in hospitality through innovation
  • Enhancing competitive advantages, values, customer satisfaction through innovation
  • Optimizing organizational productivity, revenues and profitability through innovation
  • Essential and common ingredients of innovation: Vision, Mission and Passion
  • Innovative practices in empowering tourism communities
  • Technological innovation in the hospitality and tourism industry
  • Alternative lodging innovation
  • Sustainable developmental innovation in the hospitality and tourism industry
  • Special interest tourism innovation
  • Environmental innovation in the hospitality and tourism industry
  • Hotel room design innovation
  • Restaurant, bar and banqueting innovation
  • Event management innovation
  • Educational innovation in the hospitality and tourism industry
  • Marketing innovation in the hospitality and tourism industry
  • Change management innovation in the hospitality and tourism industry
  • Human resource management innovation in the hospitality and tourism industry
  • Innovation in quality assurance in hotel rooms division operations
  • Innovation in quality assurance in food & beverage operations
  • Innovation in hotel and restaurant franchising and management contracts
  • Innovation in hotel and resort planning and development
  • Innovation in revenue management
  • Innovation in yield management
  • Innovation in menu engineering
  • Innovation in resort operations
  • Innovation in tourism e-marketing
  • Innovation in eco tourism
  • Innovation in community-based tourism
  • Innovation in agritourism
  • Innovation in adventure tourism
  • Innovation in heritage tourism
  • Innovation in cultural tourism
  • Innovation in culinary tourism
  • Innovation in wine tourism
  • Innovation in cruise tourism
  • Innovation in theme park tourism
  • Innovation in special interest tourism development
  • Other innovation in the hospitality and tourism industry

3. Building Bigger Ecosystems:

Unlocking the Power of Human and Technology

  • Innovation and capitalisation
  • Adaptive ecosystem strategies for future hospitality and tourism industry
  • Adjacent space: Impact among tourist behaviour
  • Block chain management: Reimagine customer loyalty
  • Centralized ecosystem strategies for future hospitality and tourism industry
  • Consumer/customer role in building ecosystem
  • Cybersecurity/cryptocurrency in the tourism industry
  • Education and industry partnership
  • Employability skill development
  • Healthy hospitality and tourism Industry
  • Key to unlocking more growth in ecosystem: Human or technology
  • Reinvestment on talent perspectives: Human vs. technology
  • Transformation in airport/airlines ecosystem
  • Service design in building new ecosystem
  • Sustainable and responsible ecosystem

4. Next-Generation Customer Experience:

Human Touch Vs. Smart Touch 

  • Accelerate value creation: Technology and innovation
  • Customer engagement: Digital touch or personal touch
  • Customer experience: Employee engagement/technology engagement
  • Future customer experience through restoring the human touch
  • Future role of hospitality and tourism staff in delivering customer experience
  • Greater personalisation: Human touch Vs. Smart touch
  • Human touch for digital generation
  • Industrial Revolution 4.0 (AR/VR) in consumer experience
  • Redefine customer experience
  • Shaping technology to deliver a human touch
  • Can augmented reality can replace reality?
  • Workforce of future: Human or technology