Hospitality is identified as the act of giving genuine care and kindness to a stranger, friend or whoever is in need. Hospitality involves friendly treatment of guests or tourists and is a very important sector in the tourism industry. Hospitality industry covers travel, accommodation, foodservice, conferences, and leisure and recreation. There are so many research studies that have been conducted relating to the hospitality industry. Researchers develop their surveys in order fill the gap of knowledge and find new ways to serve better in hospitality industry and those researches are really intensify for the people who work in the hospitality industry.

In research studies, we can identified several main research areas in hospitality industry such as Hospitality and Hotel Management, Tourism Management, Tourism Economics and Financial Management, Convention and Events Management and Hotel and Tourism Technology Management.

Hospitality and Hotel Management refers professional management techniques used in the hospitality sector and it consist of research areas such as Hospitality and Customer Satisfaction, Tourism and Hospitality Marketing, Hospitality Management, Marketing and Service Quality Management, Foodservice Consumer Choice and Services Strategies, Strategic Management in the Hospitality Industry, Hospitality Marketing and Service Experience and Human Resource Management.

Tourism Management concerns with the planning and management of travel and tourism and consist of research areas such as Cultural Tourism, Tourism Education, Tourism Labor and Employment, Tourism Planning and Development, Transportation and Travel and Tourist Behavior and Psychology.

Tourism Economics and Financial Management comprise planning, organizing, directing and controlling finance for travel and tourism. It includes research areas such as Tourism Demand Forecasting, Tourism Impact Assessment, Competition Issues in Tourism and Financial Management for the Hotel and Tourism Industry.

Convention and Events Management consists of research areas such as Convention Industry Management, Service Strategies and Education, Convention Destinations, Convention Tourism and Convention and Exhibition Management. As well as, Hotel and Tourism Technology Management includes Hotel and Tourism Technology Management, Information Technology and Innovation in Hospitality and Tourism, and Information Technology for Tourism.

Furthermore, The International Institute of Knowledge Management (TIIKM) will provide a greater platform to intensify the exchange of information on results of academic empirical research and case studies in the domain of interest at 4th International Conference on Hospitality and Tourism Management. Topics of interest for submission include the following 08 technical areas, but are not limited to:

  1. Tourism’s contribution to global trade and economic growth
  2. Tourism’s contribution to promote socioeconomic growth and development
  3. Improving tourism competitiveness
  4. Promoting sustainable tourism development
  5. Advancing tourism’s contribution to poverty reduction and development
  6. Promoting employment through fostering knowledge, education and capacity-building
  7. Creating synergies and partnership across tourism sectors
  8. Smart and innovative tourism development