Call for papers

“ Innovative Strategies in Hospitality & Tourism Management ”

The 6th International Conference on Hospitality & Tourism (ICOHT 2018) invites hospitality industry leaders, educators, researchers, scholars and members of professional bodies to send their abstracts for the conference on theme of “Innovative Strategies in Hospitality & Tourism Management” to be held from 14th and 15th September 2018 in Kandy, Sri Lanka.

15th August 2018

We encourage hospitality and tourism industry leaders and researchers to collaborate in seeking practical and innovative solutions to the challenges in Hospitality and Tourism. Therefore, papers jointly written by industry leaders and academics are sought for this conference. Thus, this year’s theme which is on “Innovative Strategies in Hospitality & Tourism Management” would address the most sought after and challenging areas of Hospitality and Tourism. The International Conferences on Hospitality and Tourism Management (ICOHT), from 2013 were well attended and hugely successful.

The 6th  International Conference on Hospitality & Tourism (ICOHT 2018) invites Academics, Researchers, Industry consultants in tourism and hospitality fields, Tourism/hospitality industry product suppliers , Tourism policy makers and national tourism organizations  , Administrators of tourism and hospitality management educational programs, Tourism and hospitality industry executives and representatives of multinational firms , Tourism industry investors and all other related professionals to contribute to this theme and develop our shared critical understandings of the educational challenges facing us in terms of the digital, in a range of contexts. We invite applicants to submit abstracts, with the opportunity to participate virtually or to present a poster available. The conference will feature the following tracks, these themes may be interpreted broadly, combined or extended. We particularly encourage papers which present critical, theorized perspectives and those which focus on day-to-day situated educational practices around the digital:

Tourism Management

1. Technical Sessions on Hospitality & Tourism

1. 1. Quality Assurance in Hospitality

  • Defining quality in Hospitality
  • Luxury accommodation experience
  • Quality assurance in hotel rooms division operations
  • Quality assurance in food and beverage operations
  • Benchmarking hotel service quality

1.3. Hospitality and Tourism Marketing

  • Market segmentation
  • Marketing research
  • Tourist / consumer behavior
  • Customer satisfaction
  • Marketing planning
  • Advertising
  • Sales promotions
  • Hospitality sales
  • Tourism e-marketing
  • Green marketing
  • Strategies to increase repeat tourist arrivals
  • Managing tourist destination networks through public relations
  • Dealing with negative publicity
  • Destination branding through the internet

1.2. Innovative Practices in Hospitality

  • Best results from third party booking sites
  • Best results from third party review sites
  • Opportunities to collaborate with leaders of the sharing economy
  • Hotel systems and procedures through franchising and management contracts
  • Hotel and resort development
  • Resort operations
  • Casino operations
  • Boutique hotel management
  • All-inclusive resort management

1.4. Human Resource Management in Hospitality & Tourism

  • Improving service quality through effective recruitment and training strategies
  • Improving language skills of hospitality employees to enhance customer service
  • Making career opportunities in the hospitality industry attractive
  • Empowerment to improve team spirit and motivation
  • Train the trainer programs
  • Training and development
  • Career development and management development
  • Youth in tourism
  • Female employees in tourism

2. Technical Sessions on Tourism

2.1. Tourism Planning and development

  • New destination planning
  • Tourism master plans
  • Thematic architecture for tourism destinations
  • Added-value creations for tourism
  • Infusing local culture and spirituality in tourism offerings
  • Secondary accommodation project planning
  • Enhancing the quality of life of communities through tourism
  • Mass tourism development
  • Visitor attraction development
  • Sustainable tourism triple bottom-lines – economic, environmental and social

2.3. Tourism Sector Management

  • Airlines and airports
  • MICE industry
  • Cruise industry
  • Tour operations and travel agencies
  • Travel services
  • Tourist guiding
  • Tourist shops

2.2. Special Interest Tourism

  • Eco tourism
  • Community based tourism
  • Agritourism
  • Adventure tourism
  • Heritage tourism
  • Cultural tourism
  • Culinary tourism
  • Wine tourism
  • Cruise tourism
  • Theme park tourism
  • Backpacker tourism
  • Dark tourism
  • Working holiday tourism
  • Special interest tourism development

2.4. Special Events

  • Festivals
  • Entertainment
  • Special event planning